jiliphgo Privacy Policy

When you register and use jiliphgo, we collect the personal information necessary to operate your account safely and in compliance with Philippine regulations. This includes your full name, date of birth, email address, mobile number, and a government-issued ID for identity verification purposes. We also collect transactional data such as deposit amounts, withdrawal requests, and betting history in order to process your account activity accurately. Technical data — including your IP address, device type, browser version, and session timestamps — is gathered automatically to help us maintain platform security and improve your experience. We do not collect any information beyond what is reasonably required to deliver our services to Filipino players. All data collection is conducted transparently, and you will always be informed of the categories of information we hold about you. If you have questions about specific data points, our support team is available to assist you at any time.

The personal information we collect is used exclusively to provide, maintain, and improve the jiliphgo platform for players across the Philippines. Your account details are used to verify your identity, process PHP deposits and withdrawals, and ensure that only authorised individuals access your account. Betting and transaction history is retained to resolve disputes, generate account statements, and comply with our legal obligations under applicable Philippine law. We may use your contact information to send you important account notifications, security alerts, or updates about changes to our terms and privacy practices — we do not send unsolicited marketing messages without your consent. Aggregated, anonymised data may be used internally to analyse platform performance and improve the overall player experience. We do not use your personal data to make automated decisions that would significantly affect your rights without human review. Your data is never sold, rented, or shared with third-party advertisers.

jiliphgo does not sell or rent your personal information to any third party under any circumstances. We may share limited data with trusted service providers — such as payment processors and identity verification partners — who assist us in delivering our platform, and all such partners are contractually bound to handle your data securely and only for the purposes we specify. In cases where we are legally required to disclose information to Philippine government authorities or regulatory bodies, we will comply with those obligations while taking all reasonable steps to protect your interests. We will notify you of any such disclosure where permitted by law. Any third-party tools integrated into our platform — such as analytics or fraud detection services — operate under strict data processing agreements and are not permitted to use your information for their own purposes. We regularly review our third-party relationships to ensure ongoing compliance with our privacy commitments. If you have concerns about a specific third party, please contact our support team through the FAQ page.

As a player based in the Philippines, you have the right to access, correct, and request deletion of the personal data we hold about you, subject to our legal and regulatory obligations. You may request a copy of your personal data at any time by contacting our support team, and we will respond within a reasonable timeframe in accordance with applicable law. If you believe any information we hold is inaccurate or incomplete, you have the right to request a correction and we will update our records promptly. You may also withdraw consent for non-essential data processing at any time, though this may affect your ability to use certain features of the platform. If you wish to close your account, please contact support and we will guide you through the process, including what data is retained for legal compliance purposes after closure. We take all privacy requests seriously and will never penalise you for exercising your rights. For full details on how to submit a data request, visit our FAQ page.